List of the latest international e-commerce policies in 2020

Affected by the epidemic, at least 30 countries worldwide have declared a state of emergency. In addition, major cross-border e-commerce platforms including Amazon, Wish, AliExpress, Lazada, and eBay have introduced related business adjustment measures. Sealing the country, suspending shipping, closing warehouses, suspending sales, canceling big promotions … Cross-border e-commerce is facing great challenges.

(一) National Policy
(One) North America

United States

Today, US President Trump said on social media that the United States and Canada negotiated to temporarily close the border between the two countries to ban unnecessary traffic, but trade will not be affected by the measure.

On the 12th, the United States announced that it would ban visitors from European Schengen countries other than the United Kingdom from entering the United States from March 13. The ban lasted for 30 days. According to statistics, this ban will affect as many as 3,500 flights a week between Europe and the United States, and the total number of passengers involved may reach 3 million.


On March 16, local time, Canadian Prime Minister Justin Trudeau officially announced that Canada will close borders to foreign tourists to limit the spread of the new coronavirus. The ban will take effect on the 18th, with the exception of some passengers, all overseas passengers are prohibited from entering Canada. It is reported that some passengers exempted from the ban include Canadian citizens and permanent residents, US citizens, flight crew members, diplomats and individuals with immediate family members in Canada.

Second, air carriers will bar anyone with symptoms of the virus from flying. And, starting March 16, all international flights will be scheduled for four airports in Montreal, Toronto, Calgary, and Vancouver.

(Two) Europe


On the evening of March 9, local time (Monday), Italian Prime Minister Giuseppe Conte announced in a televised speech that from 10th (Tuesday), Italy will implement a nationwide ban on city closures. Italy ’s 60 million people will You should not travel outside of work or emergency.

2. Spain

On March 14th, Spanish Prime Minister Sanchez declared a state of emergency with a deadline of 15 days, and implemented a “prohibition order” throughout Spain, starting at 8 am on March 16th. The “prohibition order” requires residents to go out of their way, and those who violate the law will be fined from 3,000 to 6,000 euros.

It is reported that Spain’s main ports are: Barcelona, ​​Malaga, Cartagena, Valencia and so on.

3. Czech Republic

From 00:00 on March 16th to 6 AM on March 24th, anyone living in the Czech Republic must not leave their home except work or emergency affairs. The government recommends that people work from home or take vacations.

4. Ukraine

Local time announced on the 14th that from 06:00 on March 16th to 3rd April, foreigners are prohibited from entering, and from 00:00 on March 17th, Ukraine will stop regular international passenger transport.

In addition, the Ukrainian National Border Agency announced on the 14th that 107 border ports were closed and only 123 ports remained open. The President of Ukraine Zelensky also issued a televised speech, announcing that Ukraine will temporarily cancel all air passenger transport, and only retain land and sea traffic.

5. Belgium

After the National Security Conference held on the evening of the 12th, the caretaker Cabinet Prime Minister Wilmes announced that from 13 to April 3, all schools in Belgium will be closed; all entertainment and public activities will be canceled; bars, restaurants, etc. will be closed; Supermarkets and pharmacies can be open at all times, while other non-essential commercial establishments are closed on weekends.

6. Estonia

Effective March 17, the country will ban foreign tourists from entering the country to prevent the spread of the new crown pneumonia virus. In addition, the Estonian government stated that it plans to quarantine all immigrants for two weeks, except for foreign trade transportation. In addition, it is reported that Estonia Post will change the delivery method of various types of imported mail and will not be able to provide delivery receipt services for the time being.

7. Romania

Romanian President Johannes announced on the evening of the 14th that Romania will enter a state of emergency on the 16th in order to more effectively combat the new crown pneumonia epidemic. This measure will enable the government to invest more funds for the procurement of medicines, necessary medical equipment, etc., and simplify and accelerate related procedures. At present, Romania’s main ports are Constant, GALATZ, and SALINA.

8. Albania

A blockade has been in place across the country since 0:00 on March 15, closing Albania’s borders with Montenegro, Kosovo, Northern Macedonia, and Greece. Furthermore, the Prime Minister of Algeria made it clear that the border is only open for cargo transportation. At present, there are four major ports in the country: Durres, VloraSaranda, and Shenzhen-Tianjin. Of these, the ports of Durres and Vlora are the more important ports.

9. Poland

From March 14th, Poland has entered a state of a public health emergency. From 15th this month, the airspace above Poland will be closed. All international rail passenger and air passenger traffic will be temporarily canceled. All aircraft from abroad will be banned from entering the country. It will also be temporarily closed, but freight is not subject to this restriction, and special passages will be left for cargo transportation.

10. France

On the evening of the 16th local time, French President Macron delivered a national television speech announcing that France was in a “wartime state” against the epidemic. It is reported that the “City Closure” measures have been implemented throughout the law, and the control measures have been upgraded unprecedentedly. French Minister of the Interior also said that France, referring to Italy and Spain’s most restrictive European measures to date, sent a clear signal of “Stay at home”.

(Three) Asia


Recently, Philippine President Duterte announced in a national television speech that due to the rising number of cases of new coronavirus infections, the Philippines’ warning level was raised to the highest level-red code level 2. At the same time, it announced the decision to block Metro Manila. Covering cities and municipalities in the whole region. All land, sea and air transportation to and from Metro Manila will be suspended. The “closed city” order will take effect from March 15 to April 14.

2. Kazakhstan

Kazakh President Tokayev announced on the 15th that in order to prevent the spread of the new crown pneumonia epidemic, the country entered a state of emergency from 8:00 on March 16 to 7:00 on April 15. Except for diplomats and delegations of international organizations invited by Kazakhstan, anyone is strictly prohibited from entering or leaving the country in any way.

3. Singapore

On March 15, the Singapore government announced that it will further strengthen immigration control measures. From 11:59 pm on March 15, passengers who have visited Italy, France, Spain, and Germany in the past 14 days will not be allowed to enter Singapore. Beginning at 23:59 on March 16, the recent travel history of all ASEAN countries including Brunei, Cambodia, Indonesia, Laos, Malaysia, Myanmar, the Philippines, Thailand, Vietnam, Japan, Switzerland, and the United Kingdom. You need to be quarantined for 14 days after entering Singapore. At the same time, Singapore has also banned all cruise ships from docking locally.

4. Uzbekistan

From March 16, Uzbekistan will shut down air and road transport with other countries. Rail transport will be closed for 3 days. National citizens are prohibited from leaving the country and foreigners from entering the country.

5. Israel

Israeli Prime Minister Netanyahu said that in order to prevent the epidemic from spreading, Israel will require all passengers entering from abroad to be quarantined for 14 days, and the new measure will be suspended for 2 weeks.

Recently, Israeli airlines Arkia and Israir both announced they would cancel all international flights. It is reported that Arkia will immediately stop all international flights, and Israir will cancel international flights from next week until May.

6. Yemen

On the 14th local time, the Yemeni government (the legal government of Hardy) decided to suspend flights to and from all airports in the country from midnight on the 17th local time, except for aircraft for humanitarian relief and material transportation. It is tentatively scheduled for two weeks and will be re-evaluated based on the epidemic situation after two weeks.

7. Cambodia

On the evening of the 15th, Cambodian Prime Minister Hun Sen issued an emergency “Government Order” instructing all government officials, related personnel, and people across the country to temporarily stop traveling to European countries, the United States and Iran. The government decree stressed that all Cambodian officials and citizens who have just returned to Cambodia from European countries, the United States and Iran must be placed in quarantine for 14 days from the date of return in accordance with the principles of the Ministry of Health.

8. Vietnam

Relevant Vietnamese authorities have announced that the country has decided to suspend the entry of passengers from 27 European countries and will no longer issue visas for entry to all foreign citizens. It is reported that this measure will be implemented on March 15 for a period of 30 days, except for passengers who go to Vietnam for public reasons.

9. Malaysia

Malaysia has been fighting the epidemic from the 18th to 31st nationwide. It is still unclear whether cross-border import and export and customs clearance at ports and airports can be completed. Although it may not be completely stopped according to national conditions, logistics-related industries will also have varying degrees of impact, Extended delays, employees out of work and other extended issues.

(Four) Middle East


The Saudi government has decided to suspend all international flights from the morning of the 15th for two weeks. In addition, Saudi Arabia’s land borders with the United Arab Emirates, Kuwait, and Bahrain allow entry of vehicles that carry goods or essential goods.


On March 11, the Kuwaiti cabinet announced a series of new measures to prevent the spread of the epidemic, including the suspension of all inbound and outbound flights, the closure of public places, and the prohibition of the gathering of people. Local media believes that after these measures are implemented, Kuwait will enter a closed city state.
(Five) Other countries


On March 17, Australian Prime Minister Morrison announced that due to the impact of the new crown pneumonia epidemic, all international immigrants entering Australia must be quarantined for 14 days to prevent the spread of the coronavirus. Enforce travel bans on all non-Australian citizens and non-permanent residents.

From March 30, all international flights to and from Australia will be banned. At the same time, Australia will ban cruises from foreign ports from entering Australia for a period of 30 days.


Libyan Prime Minister Sarajeh announced on the 14th that Libya has entered a state of emergency to combat a possible new crown of pneumonia outbreak. In addition, Libya will take precautionary measures from the 16th, including the closure of airports, seaports and border crossings, for a duration of 3 weeks.

3. Venezuela

Venezuelan President Maduro announced on the 12th that all flights from Europe and Colombia will be suspended for 30 days from the 15th of this month and that the national health system has entered a state of emergency. Maduro issued a televised speech on the evening of the 13th announcing that the country was on alert.

4. Monaco

Late at night on March 14, local time, the official government of the Principality of Monaco said that in order to cope with the continued spread of the new crown pneumonia epidemic, all public places in Monaco that are not necessary for daily life will be closed from 00:00 on March 15.

5. New Zealand

Today, New Zealand Prime Minister Jacinda Ardern announced that to curb the spread of new crown pneumonia, all persons except New Zealand citizens, New Zealand permanent residents and their immediate family members will be barred from entering the country. The ban will take effect at midnight on the 19th.

Platform policy

(A) Amazon

1. Amazon adjusts multi-channel shipping fees

An email sent by Amazon to a third-party seller shows that the adjustments to shipping rates for certain products that use Amazon Multi-Channel Logistics (MFS) are rough as follows:

Amazon will reduce the rate for 2-day expedited shipping, depending on the size level, and the maximum reduction is 30%. At the same time, standard shipping rates will also be reduced, and Amazon will also introduce new size classes for standard and expedited shipping. The reduced rates will take effect from April 1, 2020.

In addition, the rates for the next day’s shipping will remain the same, and multi-channel shipping will continue to provide discounted prices for multiple orders.

2. Amazon FBA close warehouses

On March 18, Amazon issued an announcement on “Stop FBA non-essential good’s storage.” The announcement shows that Amazon temporarily assigns daily necessities, medical supplies, and other high-demand products to distribution centers, and other products cannot be sent to Asian operations centers.

The specific announcement content is:

① Amazon is closely monitoring the development of COVID-19 (Note: New Coronavirus Pneumonia) and its impact on buyers, sales partners, and employees. In order to provide the best service to all, we only give priority to receiving necessities and medical supplies in the operation center. Items that are not household staples or medical supplies cannot be shipped to Amazon fulfillment centers at this time.

② This storage restriction will be effective at 5 am (PST) on March 17th and will be implemented until April 5th. The seller’s email notification/seller background notification/help page in English will be released in US and EUS at 5 am (PST) on March 17th, and will be updated in various languages ​​(including Chinese).

③ During the period of restricted storage (March 17-April 5), we expect to have a greater impact on seller business, Amazon warehouse management, and buyers. Sellers cannot send anything other than daily necessities and medical supplies to the operations center. We’ll post seller background notifications, seller email notifications, and new help pages to make sellers aware of this limitation.

3. Amazon Europe: Suspend more than 15 kg boxes

Recently, Amazon Europe released new rules, boxes over 15 kg will not be able to enter the warehouse. According to Amazon, due to the epidemic, warehouse workers need to maintain a safe distance of 1 meter, but boxes over 15 kg are too heavy and require two workers to lift and handle. Employees cannot maintain a safe distance of 1 meter, so the warehouse is temporary Cannot handle products over 15 kg.

It is understood that Amazon issued a notice recently that some products were out of stock due to the new crown virus epidemic, and Amazon suspended the FBA shipping plan for unnecessary products and stopped the storage of these products.

(B) eBay

1.eBay bans the platform from selling products such as mask hand sanitizer

On March 6, eBay announced a ban on the sale of n95 / n100 masks, hand sanitizers/gels, and sanitizing wipes on its platform. At present, when users search for keywords such as “coronal virus” or “Covid-19” on the eBay platform, it will be difficult to find a list of related products, but if they search for “masks” or “medical masks”, they will find products Make it easier.

In addition, eBay also reminds sellers to pay attention to eBay ’s following publishing policies: health statements and keyword abuse: prohibit the inclusion of health statements in title and item descriptions, and prohibit the abuse of “Coronavirus” (new coronavirus), “Covid-19”, [object Object]“Virus”, “epidemic” and more. Soaring prices exceed market value: The creation of items that attempt to profit from tragedies and disasters, such as the outbreak of a new crown virus outbreak, is prohibited.

eBay requires all sellers who have online listings that provide items such as masks, hand sanitizers, wipes, etc. to review their listings and ensure they comply with eBay’s posting policies.

2.eBay’s logistics policy update

① Policy update on the use of Speed PAK logistics management solutions and other logistics services

German roadmap update: From the effective date of this policy, for direct mail products sold from mainland China to Germany, the compliance rate for high price range segments (> 5 euros) will no longer be calculated, but all direct mail transactions will be calculated. Incorporate it into the calculation of compliance proportions, and make a distinction between the definition of logistics services and compliance transactions recognized for high and low unit price transactions.

Update on UK road direction: From the effective date of this policy, for direct mail products sold from the mainland of China to the UK, a distinction is made between the definition of high-low unit price transactions (&gt4 pounds or <= 4 pounds) and the definition of logistics services and compliance transactions.

② eBay direct mail U.S. below 5 dollars and other major countries’ logistics use policy updates

From March 29,2020 (inclusive), transactions from Mainland China to Germany and the United Kingdom will be removed from the denominator of this policy assessment. At the same time, the assessment standard will remain unchanged at 50%. In addition, regarding the definition of compliant transactions under this policy, sellers must also meet the following conditions:

a) Use logistics services that meet the requirements of the policy. For the compliance logistics services, see the policy details, and the service level must be the same as or higher than the level selected by the buyer;

b) Obtain acquisition scans in a timely manner.

3. Supplementary regulations for direct mail logistics during the epidemic.

From March 1, 2020, all direct mail transactions shipped from mainland China must use the platform to complete the docking and at least provide effective logistics services of a-scan. For sellers who do not comply with this supplementary regulation, the platform will adopt severe penalties that are independent of other policies, including sales restrictions and account freezes.

(C) Lazada

1.Lazada‘s “Spring Breeze Plan”: Thailand’s station freight rates cut twice

Lazada announced the launch of the “Spring Breeze Plan”. Since March, Lazada will fully optimize and reduce the international freight rates at Thailand stations. Among them, the freight rate can be reduced by up to 90%. At the same time, the Thai land transport channel has also been opened, creating a cross-border competitive rate card in Thailand. From 0.3 kg, the ground freight is 50% lower than the air freight.

In addition, on March 9th, Lazada‘s “Spring Breeze Plan” made new measures: the reduction of freight at the Vietnam station, the second reduction of the freight at the Thailand station, and the reduction of warehousing fees for overseas warehouses in Malaysia.

According to the “Spring Breeze Plan”, from March 16th, the international freight rate of Lazada Vietnam Station will be optimized and reduced, with a reduced rate of up to 96%. At the same time, the freight rate borne by buyers at the Thai station ushered in a second reduction. From March 10, the freight rate for goods under one kilogram in Bangkok, Thailand fell from the existing 25 baht to 20 baht.

On this basis, the warehousing fee rate for each weight of the overseas warehouse Malaysia station is reduced by 50%.

(D) Wish

1.Wish free advance payment for a limited time

Recently, Wish issued an announcement saying that from March 2, 2020, all orders confirmed to be fulfilled at that time will be eligible to be included in this new “early advance payment” function. If there are more confirmed fulfillment orders in the seller’s store, the amount of “early advance payment” that can be requested will also be updated accordingly.

It is reported that the requested advance payment amount will be released on the next settlement date and will be deducted from the four settlement days after the next settlement date for repayment; the repayment amount for each deduction is the total repayment 25% of the amount. In order to provide strong support to the seller, there is no relevant fee for a limited time at present, and the seller can use the “early advance” function for free.

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